Customer Service

Returns, Made Simple.

We want you to love what you wear. If something isn't right, here's exactly what we need to make it easy.

iLLOMi Return Conditions
01

Within 7 Days

Returns must be requested within 7 days of delivery.

02

Tag Attached

The original product tag must still be attached.

03

No Damage

Item must be unworn, unwashed, and free of damage.

04

Receipt Required

Please keep your original receipt or order confirmation.

How It Works

If your item meets all four conditions above, reach out to our team within 7 days of delivery to start your return. Once we receive and inspect the item, we'll process your refund or exchange.

Please note: items returned without the original tag, with signs of wear or damage, past the 7-day window, or without a receipt cannot be accepted.